VLC has broad experience in all areas of public transport policy and planning. Studies carried out by VLC have included reviews of infrastructure for, and operations of:

• buses,
• trains,
• light rail services, and
• taxis

This experience has been gained in major projects in Australia and South East Asia.

Much of VLC’s public transport planning work involves the intelligent use of our public transport modelling capabilities, which aid in the development of pragmatic and intelligent solutions to complex problems. VLC is fortunate to possess a public transport model which predicts public transport usage to unprecedented levels of accuracy. VLC’s public transport models are by far the most advanced, sophisticated and thoroughly tested models of their kind in Australia, and to the best of our knowledge, the world.

Examples of our previous work include:

• Kuala Lumpur Bus Services Review
  

  In 1995, VLC were engaged by a large private bus company in Kuala Lumpur to assist with the development of a business plan and bus route network review to enable rapid expansion of the coverage, frequency and quality of bus services. VLC’s work involved route planning, demand forecasting and assessing the patronage and revenue implications of proposed improvements.
  
  

• Brisbane City Council Bus Review
  

  A similar complete restructure of all of Brisbane's City Council’s bus services and routes has recently been implemented with significant patronage increases at no extra operating cost.
  
  

• Brisbane Line Haul Centres Study
  

  This study involved the re-design of transit services on Brisbane’s north side to implement line haul operations and to promote the development of selected major retail and commercial centres.
  
  

• Sydney Olympic Public Transport Strategy
  

  VLC staffs were involved in the development of an overall public transport strategy for the 2000 Olympic Games in Sydney. This formed part of Sydney’s bid to the IOC. VLC has since been involved in the operational planning for the Games including providing advice on the design of transport terminal facilities within the Homebush Bay site.
  
  

• Brisbane PT Study
  

The management and operation of transport systems is, in effect, the implementation of policy planning to deliver service to customers, be they passengers or freight consignors. To be successful a public transport service must meet customer requirements, especially:

• safety,
• cost,
• journey time,
• comfort, and
• reliability of delivery

The role of management is to ensure that standards and levels of service are maintained at all times through an effective administrative structure. VLC provides advice on effective management and operations systems including:

• service operations,
• vehicle maintenance,
• finance,
• training, and
• research and development.